Even though attorneys have quoted certain fees to a prospective client, they may be open to negotiating a lower fee, based upon the client’s articulated reasons. Additionally, attorneys may allow installment payments or other payment plans to help clients meet their obligations.

However, if the fee paid is questionable, or the costs and expenses attached to the file seem unreasonable, the first step should be a registered/certified correspondence to the attorney, requesting explanation. If such a step fails to satisfy the client, the next contact should be the state bar association, which will have a forum for filing grievances against attorneys.